IT AMC & Support
Preventive maintenance, incident handling, asset checks, user support, vendor coordination and monthly service reporting.
Choose a focused service or combine them into a managed AMC program built around your site, users, assets and SLA.
Preventive maintenance, incident handling, asset checks, user support, vendor coordination and monthly service reporting.
LAN, Wi-Fi, VLAN, managed switches, routers, firewall, VPN, structured cabling, troubleshooting and documentation.
IP cameras, PoE switching, NVR, storage, camera health checks, viewing architecture and maintenance.
Windows/Linux servers, ERP hosting, storage, backup policy, restore verification, virtualization and continuity planning.
Endpoint hygiene, firewall policy, access control, network segmentation, backup discipline and security hardening.
Desktop, laptop, printer, scanner, UPS, barcode/label printer and peripheral troubleshooting with asset tracking.
MIS dashboards, gatepass, visitor management, ticketing, approval workflows, WhatsApp notifications and custom applications.
IT asset registers, service history, preventive checklists, issue aging, SLA dashboards and management reports.
Validation support for regulated systems, user access, audit trails, backup/restore, change control and periodic review.
Clients can raise support requests directly through the website. The structured ticket is prepared in WhatsApp so the support team receives the complete context.